1. Introduction
Welcome to QuickPDF Assistant ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how your information is collected, used, and protected when you use our WhatsApp-based PDF generation and manipulation service.
2. Information We Collect
To provide and improve our services, we collect and process the following information:
- Account Information: Your WhatsApp phone number, which acts as your unique account identifier, along with timestamps of your onboarding and last activity.
- User-Uploaded Files: Any documents (PDFs, Word, PPTX) or images you send to the bot for processing. These are collected temporarily solely for processing purposes.
- Interaction & Usage Data: We log metadata about your interactions, including the action requested, file size, MIME type, page count, status, input/output counts, and timestamps. This helps us enforce rate limits, analyze usage, and troubleshoot issues. We do not read or store the contents of your files.
- Subscription Details: If you subscribe to a premium plan, we store your subscription status, plan ID, and payment provider identifiers (e.g., Razorpay customer and subscription IDs). We do not store your credit card or direct payment details.
3. How We Process and Store Your Data
We prioritize absolute security and minimal data retention for your sensitive files:
- No Long-Term File Storage: Your documents and images are downloaded directly to a secure temporary server environment solely for the duration of processing.
- Auto-Deletion: Once your file has been successfully processed and returned to you via WhatsApp, both the original uploaded files and the resulting processed files are immediately and permanently deleted from our servers.
- Metadata Storage: While the actual contents of your documents are never saved, we securely store account and interaction metadata in our database to manage accounts, enforce limits, and handle subscriptions.
4. Third-Party Services
We utilize the following third-party infrastructure to power our service:
- Meta Cloud API (WhatsApp): All messaging uses WhatsApp's end-to-end encrypted infrastructure during transit.
- Vercel & Secure Hosting: Our processing logic runs on secure cloud infrastructure where the temporary file manipulation takes place.
We do not sell, rent, or explicitly share your phone number or data with any external marketing agencies or third parties.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
8. Fair Usage Policy (FUP)
To ensure a fast and reliable experience for everyone, QuickPDF Assistant employs a Fair Usage Policy. While our Pro plan offers "Unlimited" access, these limits are designed to prevent automated abuse and server strain.
- Daily Operations: "Unlimited" refers to manual use by a single individual. A soft limit of 200 operations per 24-hour period applies. Use beyond this is considered commercial/automated and may result in temporary rate-limiting.
- Image Batching: You can combine as many images as you need into a single PDF, provided the final output file does not exceed the 100MB document size limit.
- Prohibited Use: Use of scripts, bots, or automated tools to interact with QuickPDF Assistant is strictly prohibited. The service is intended for personal and standard professional use only.
- System Integrity: We reserve the right to temporarily suspend accounts that perform high-frequency actions that threaten the stability of our Azure infrastructure.
9. Contact Us
If you have questions or comments about this Privacy Policy, or if you need to request the deletion of any associated metadata (like waitlist signups), please contact us at: